ViaEurope

Contents

Get tracking events

Get the parcel's consolidated tracking events.

The response contains at most 100 events, ordered from newest to oldest.

Endpoint

[GET] /v4/tracking/parcels/{client_ref}

Attributes

Key Description Datatype Constraints
id Unique event identifier String
client_ref Parcel client reference String
waybill_carrier_ref Carrier reference of the parcel's waybill String
tracking_event Normalized tracking event code String One of the values listed below
additional_info Additional event metadata Object
additional_info.description Human-readable description of the event String
timestamp Timestamp of occurrence String Format: YYYY-MM-DD HH:MM:SS
time_zone Time zone offset of the event timestamp String Format: GMT+00:00
ehub_location EHub location associated with the event String

Tracking event values

Value Description
noa_received Notification that the waybill is ready to be picked up.
waybill_arrived_at_ehub Indicates that a waybill has arrived at the warehouse.
customs_cleared The parcel has been cleared by the local customs authority.
customs_inspection The parcel has been selected for inspection by the local customs authority.
customs_seized The parcel has been seized by the local customs authority.
ehub_handover The parcel is ready to be dispatched.
picked_up The parcel has been picked up by a last mile courier.
delivered The parcel has been delivered to the final delivery destination.

Example

Response

[
  {
    "id": "evt_berD4wEdEdc33KYWzhjqAYJa",
    "client_ref": "ORDER-10001",
    "waybill_carrier_ref": "WB240001234",
    "tracking_event": "delivered",
    "additional_info": {
      "description": "The parcel has been delivered to the final delivery destination."
    },
    "timestamp": "2026-04-16 15:24:10",
    "time_zone": "GMT+02:00",
    "ehub_location": "LGG"
  },
  {
    "id": "evt_AjQVKxOrW6s33aMkBvwgddlY",
    "client_ref": "ORDER-10001",
    "waybill_carrier_ref": "WB240001234",
    "tracking_event": "picked_up",
    "additional_info": {
      "description": "The parcel has been picked up by a last mile courier."
    },
    "timestamp": "2026-04-15 06:40:21",
    "time_zone": "GMT+02:00",
    "ehub_location": "LGG"
  },
  {
    "id": "evt_3V5pOy8UzahzzpK3xEJQsDqj",
    "client_ref": "ORDER-10001",
    "waybill_carrier_ref": "WB240001234",
    "tracking_event": "customs_cleared",
    "additional_info": {
      "description": "The parcel has been cleared by the local customs authority."
    },
    "timestamp": "2026-04-14 11:08:53",
    "time_zone": "GMT+02:00",
    "ehub_location": "LGG"
  }
]